Matt Stone, marketing director at Kimberly-Clark, which owns the category’s biggest brand, Kleenex, confirmed to The Grocer that supermarkets had been experiencing “some availability challenges recently in the facial tissue category, including our Kleenex tissues”. Supermarkets are struggling to get hold of tissues amid the Omicron surge, supply chain disruptions and the return of winter colds. A spokeswoman for Waitrose told The Grocer: “We expect this issue to be resolved soon and apologise for the inconvenience this causes.”

The tissue industry was also “struggling with high input costs such as energy, natural gas, pulp, chemical products, and logistics”, Mintec analyst Zanna Aleksahhina told The Grocer. Our range of tissues are more than just paper - they offer a comforting touch during life's moments, big or small. Whether you need to dab away a tear, clean up a spill, or simply pamper yourself with a soft touch - tissues are there for you. Not just that, we offer a wide range of household essentials for all your day-to-day needs. Transform your cleaning routine with our efficient and effective cleaning products. From multi-surface cleaners to tough stain removers, our range always ensures your home stays pristine and presentable.Infuse your home with inviting scents with our delightful air fresheners. Whether you prefer the soothing fragrance of nature or the zesty notes of citrus, our range creates an ambiance that uplifts your spirits and welcomes guests with warmth. Choose from automatic sprays for continuous freshness or car air fresheners for a pleasant drive. All of these short-term impacts affected operations at a period when category demand is at its highest, leading to some availability challenges.” For reasons of hygiene and safety, personal grooming products, cosmetics or items of intimate clothing cannot be returned. This has been mainly driven by ongoing Covid, transportation and other supply chain disruptions, including a global shortage of cardboard.

Unwanted Food or Drink Products - Once supply conditions are broken, there are a number of factors outside of our control that can affect the quality of a product. Therefore perishable goods such as food and drink cannot be returned.

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