Microsoft Surface Dock 2 (4x USB-C, 2x USB-A, Gigabit Ethernet port, Audio port)

Product Information

Both the host device and the external display need to support the Thunderbolt™, DisplayPort, High Bit Rate (HBR) standards. Surface Enterprise Management Mode for Dock and MAC address passthrough are available on select host devices and supported operating systems. If you’re using an adapter (like a USB-C to HDMI Adapter, USB-C to DisplayPort Adapter, or USB-C to VGA Adapter), check your connection. The best Surface Pro docks and docking stations can turn your Windows 2-in-1 into the centerpiece of a potent workstation. If you can’t get what’s on your Surface display to show on a different external display, you might need to replace the adapter.

The following table specifies the max refresh rate and screen resolution for Surface devices that are using either one or two external displays. When you use two external displays, you may be able to achieve a higher refresh or screen resolution on one display by lowering the refresh or screen resolution used on the other. device network identity from one dock to another for ease of management in shared workspaces or dock environments.Displays that function as a middle link in the chain must include DisplayPort output ports and input ports. The instructions on this page apply only to Surface Thunderbolt™ 4 Dock, Surface Dock 2, and Surface Dock.

There are a lot of Surface devices on the market right now with different capabilities in terms of ports, and it's important to pay attention to the device you have and the dock you're choosing before making a purchase. If your monitor supports DisplayPort, we recommend that you use a Mini DisplayPort-to-DisplayPort cable that’s no more than 6 feet (1. If only one of your external displays has an output port, connect your Surface to that external display first. The Surface Thunderbolt 4 Dock supports 96W passthrough charging, and can drive dual 4K monitors at 60Hz.If you're using a video extension cable or video converter, remove it from your set up to see if it’s causing the problem. If the cable that came with your monitor isn’t responding, use a different video cable to connect your Surface. When you connect your Surface to a TV or monitor, your Surface tries to set the best resolution based on the connector and the resolution of your TV or monitor. If you don't have one of those models, the best option you have is the Surface Dock 2, which uses the proprietary Surface Connect port, available on the vast majority of Surface devices.