Webcam does not Work or is not Detected on the Dell S2422HZ or S2722DZ Monitor The following article provides information about resolving a problem with the pop-up webcam on the Dell S2422HZ, and S2722DZ monitors. Connect the DisplayPort, HDMI, or USB-C cable to the corresponding video or display port on the back of your computer.

Ensure that the computer is not in power-saving mode by moving the mouse or pressing any key on the keyboard. If you notice any abnormalities in the built-in diagnostic mode, contact Dell Technical Support for repair options that are available in your region.

Change the resolution using the video or graphics card (GPU) utility like Intel HD Graphics Control Panel.

If you turn off the monitor and then turn it on, the attached devices may take a few seconds to resume normal functionality. When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade. Alternatively, to learn more about troubleshooting common issues on Dell monitors, see the Dell knowledge base article How to Troubleshoot Display or Video Issues on a Dell Monitor or use our monitor self-help guide. Tilt the display backward until the maximum to avoid hitting the bottom edge of the display of the desk surface.Ensure that Echo Cancelling Speakerphone S2422HZ is the default playback or output device in apps such as Microsoft Teams, Skype, or Zoom. To learn more about connecting your monitor to the computer, see the Dell knowledge base article How to Connect a Monitor to a Dell Computer.

Tilt the display backwards until the maximum to avoid hitting the bottom edge of the display of the desk surface. Ultrathin bezel minimizes the bezel gap in multimonitor usage, enabling an easier setup with an elegant viewing experience. If none of the above steps resolve the speaker issue, contact Dell Technical Support for further assistance. To learn how to set up any other stand with a monitor, see the respective stand setup guide for instructions.Pedestal Stand and Video Electronics Standards Association (VESA) 100 mm allows flexible mounting solutions. If the default output device is set to DELL S2422HZ, the integrated microphone on the monitor is not supported. When you notice screen abnormalities such as distortion, clarity, horizontal or vertical lines, color fade, it is a good practice to isolate the monitor by running the Built-In Diagnostics. Press and hold Button 3 for approximately 10 seconds until the DisplayPort configuration message appears.

If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities, running a diagnostic test helps determine if the Dell monitor is functioning normally. You cannot use the mute on the connected device, which you should be able to when Echo Cancelling Speakerphone is selected. Verify that the USB-C upstream cable is connected between the monitor and the computer, laptop, or other device.To learn more about diagnostic options on a Dell monitor, see the Dell knowledge base article How to Run a Diagnostic Test on a Dell Monitor.